Thank you for choosing CodePix Labs for your WordPress needs. We are dedicated to delivering high-quality services that meet your expectations. However, we understand that situations may arise where a refund is necessary. Please carefully review our refund policy before availing of our services.
1. Service Cancellation and Refund Eligibility:
- You have the option to request a refund within 30 days of the initiation of our services.
- Refunds will be considered for services that have not been started or completed.
- If work has commenced on the project, a prorated refund may be issued based on the work completed.
2. Non-Refundable Services:
Certain services, such as domain registrations, third-party software licenses, and premium themes or plugins, are non-refundable once purchased or initiated. This is due to the third-party nature of these services.
3. Requesting a Refund:
To request a refund, kindly get in touch with our customer support team at codepixlabs@gmail.com. Please provide detailed information about the service and the reason for your refund request. Our team will review your request and respond within 7 business days.
4. Refund Process:
Approved refunds will be processed using the original payment method used during the purchase. Please allow up to 7 business days for the refunded amount to be reflected in your account.
5. Changes to Refund Policy:
CodePix Labs reserves the right to modify or update this refund policy as needed. Any revisions will be posted on our website and will take effect immediately.
6. Contact Us:
For any inquiries or concerns regarding our refund policy, please do not hesitate to reach out to our customer support team at codepixlabs@gmail.com.By engaging our services, you acknowledge that you have read, understood, and agreed to abide by our refund policy.